Blog
Autonomous AI, in practice.
Practitioner guides on running AI employees, agent governance, cost, and where AI actually pays off for SMBs.
AI Employees · Playbook
AI Agent Memory: How to Give an SMB Agent Context That Compounds
The wall every SMB hits after the demo: “my agent forgets everything.” Here’s what durable agent memory is, what to store, and what to never store.
Governance · Playbook
Human-in-the-Loop AI: Where to Put Approval Gates in Agent Workflows
Autonomy without a seatbelt is just recklessness. Here’s exactly where to put human approval in an agent workflow — keyed to how much damage an action can do.
FinOps · Guide
What Does an AI Agent Actually Cost to Run? An SMB Budget Guide (2026)
“Why did last month cost 4x?” is the fastest way to kill trust in an agent. Here’s how to model and cap what an AI agent actually costs to run.
Sober Take · 2026
Should Your SMB Let AI Answer the Phone? A Sober 2026 Take
AI can pick up the phone now. Whether it should pick up yours is a different question. An honest, no-hype read for 2026.